SHOPPING INFORMATION

What is Onerupee.pk?

Onerupee.pk is an online shopping store in Pakistan that offers a wide range of products at affordable prices.

How do I place an order on Onerupee.pk?

To place an order on Onerupee.pk, simply browse through our products, add your desired items to your cart, and proceed to checkout. Follow the instructions to complete your order and make payment.

What payment methods do you accept?

We accept a variety of payment methods including Cash on Delivery, Bank Transfer, JazzCash, Easypaisa, and Credit/Debit Card payments through our secure payment gateway.

How long does it take to receive my order?

The delivery time may vary depending on your location and the shipping method you choose. We offer standard and express shipping options. Standard shipping usually takes 3-5 business days, while express shipping takes 1-2 business days.

Can I track my order?

Yes, you can track your order by logging into your account on our website or by contacting us at [email protected]. We will provide you with a tracking number and updates on your order status.

PAYMENT INFORMATION

What is your return policy?

We have a comprehensive return policy that allows you to return or exchange the item within 7 days of delivery if it is damaged, defective, or incorrect. We do not accept returns for personalized items, perishable goods, lingerie, swimwear, beauty and skincare products, and earrings. Please refer to our return policy for more details.

How do I cancel my order?

If you wish to cancel your order, please contact us at [email protected] within 24 hours of placing your order. If the item has already been shipped, you will have to return it following our return policy.

What should I do if I receive a damaged or wrong product?

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Can I change or cancel my order?

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Do you offer discounts or promotions?

Yes, we offer discounts and promotions on a regular basis. You can subscribe to our newsletter or follow us on social media to stay updated on our latest offers.

How do I contact customer service?

You can contact our customer service by emailing us at [email protected] or by filling out our contact form on our website. We will respond to your inquiry within 24 hours.